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When the unexpected happens you will speak with a Chattanooga Area-based claims representative or your local agent who will walk you through the claims process. While this might not sound like a major difference on the day you sign a policy, try to imagine the evening when a loss happens. If you’re like us, you’d much rather hear a familiar Chattanooga-based voice on the other end of the phone than an automated machine or a call center that is unfamiliar with your policy.

Depending upon nature of claim, useful Information to have available:

  • Name of policy holder
  • Date of event necessitating claim
  • Where it happened
  • Description of what happened
  • Parties involved
  • Police report, if available

The Brock Insurance Agency is a resource before, during and after a claim. Lean on our experienced claims staff for solutions to your business or personal risk control issues.