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When the unexpected happens you will speak with a Chattanooga Area-based claims representative or your local agent who will walk you through the claims process. While this might not sound like a major difference on the day you sign a policy, try to imagine the evening when a loss happens. If you’re like us, you’d much rather hear a familiar Chattanooga-based voice on the other end of the phone than an automated machine or a call center that is unfamiliar with your policy.

Depending upon nature of claim, useful Information to have available:

  • Name of policy holder
  • Date of event necessitating claim
  • Where it happened
  • Description of what happened
  • Parties involved
  • Police report, if available

The Brock Insurance Agency is a resource before, during and after a claim. Lean on our experienced claims staff for solutions to your business or personal risk control issues.


WEBSITE USE DISCLOSURE IMPORTANT NOTE: This Web site provides only a simplified description of coverages and is not a statement of contract. None of the information provided on the website is a guarantee that insurance will be provided or that the agency is obligated to procure insurance for the website visitor. Coverage may not apply in all states. Misstatements or omissions of relevant information can lead to price variation or even declination or rescission of coverage. For complete details of coverages, conditions, limits, and losses not covered, be sure to read the policy, including all endorsements, or prospectus, if applicable. Coverage CANNOT be bound, amended, or altered by leaving a message on, or relying upon, information in this Website or through E-Mail, Voicemail or Text.

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